What our customers say
Independent reviews from the UK businesses we’ve helped switch, save and sort their energy and water contracts.
The most useful thing we can show you isn’t our own marketing. It’s what businesses say once the work is done, on a platform we don’t control.
★★★★★
“From first contact to completion in next to no time, clear, concise information with no messing around or hard sell. It was nice to be valued and not feel pushed into a deal that wasn’t right. Will definitely use again.”
Verified review · Trustpilot
★★★★★
“Really honest and quality advice received. An easy switch to a better and more affordable provider. Simple documentation and a quick switch over.”
Verified review · Trustpilot
Why we point you to independent reviews
Any broker can put a glowing quote on its own website and choose which ones you see. Trustpilot works differently. The reviews come from real customers, the broker can’t quietly delete the awkward ones, and you can read how a company replies when something hasn’t gone to plan. That’s a far better signal than a testimonials page we’ve curated ourselves.
It sits alongside the other reference point worth having, which is independent industry recognition. We’ve been a finalist at The Energy Live Consultancy Awards every year since 2022 and won Best Customer Service (SME) in 2024, judged by a panel that watches this sector full-time. You can read the detail on our awards and recognition page. Reviews tell you how it feels to be a customer. Awards tell you how the work holds up against the rest of the industry.
Customer stories in more detail
A review is a few lines. If you want to see what the work actually involved, our case studies go through it step by step, with the customer’s permission. They include a multi-academy trust that recovered overpaid water charges, a town council that moved 14 water supplies onto one contract and a London restaurant that now has its energy renewals scheduled and handled.
How we treat feedback
We’d rather hear a problem than have it sit quietly in a one-star review, so we ask every customer for an honest account and we read the ones that sting as closely as the ones that flatter. If something hasn’t gone well, telling us is the fastest way to get it put right. The same openness runs through how we’re paid, which we set out in full on our how we make our money page.
Are there independent review sites for UK business energy brokers?
Yes. Trustpilot and Google Reviews both carry verified customer reviews of UK energy brokers, and they’re the right place to look because brokers can’t edit or remove what customers write there. Ours are on Trustpilot, unfiltered.
Treat glowing testimonials on a broker’s own website as marketing until an independent platform backs them up. Volume and recency matter more than a perfect score, and how a broker replies to its worst review tells you more than its best one.
Common questions about independent reviews of energy brokers
Which independent review sites cover UK business energy brokers?
Trustpilot and Google Reviews are the two with meaningful volume for UK brokers. Both verify reviewers to a reasonable standard and neither lets the broker edit what’s published. Awards and accreditations can support the picture, but they’re not customer evidence.
How should I read an energy broker’s reviews?
Look at volume, recency and replies rather than the headline score. A broker with hundreds of recent reviews and considered responses to the critical ones is a safer bet than one with a short burst of five-star ratings from six months ago. Check the one-star column first. The patterns there are the real findings.
Where can I read reviews of Clearsight Energy?
On our Trustpilot profile, which we don’t curate. If we’ve worked with you, a review there, good or bad, is genuinely useful to the next business weighing us up.
Clearsight Energy helps UK businesses compare, understand and move to better energy and water contracts.