Care home gas contracts: 24/7 heating, hot water, kitchen, laundry

Care homes run flat-out 24 hours a day, 365 days a year. Heating, hot water, kitchen and laundry all draw gas continuously. There’s no “out of hours” tariff that makes sense here. Standard small-business gas contracts don’t price that flat profile well. We compare suppliers across the open UK market with continuous-operation sites in mind.

The mechanics of switching gas are the same as for any commercial site. We cover them in our guide to switching business gas. But care-specific questions matter: how the contract treats resident-critical load, whether multi-home operators can consolidate gas across the group, and how to time renewals outside CQC inspection cycles.

Our wider business gas service covers the whole UK market. For care homes we also look at VAT and CCL treatment for charity-status operators, biomethane options for groups with net-zero commitments, and DM metering thresholds for larger homes with on-site laundry and kitchen.

Charity-status care homes and VAT

Care homes operated by registered charities qualify for the 5% VAT rate on the charitable proportion of gas supply plus 100% CCL relief on the same proportion. Commercial operators don’t qualify for those reliefs, but you may still get sector-relevant tariffs at higher annual volumes. The supplier needs the VAT declaration form to apply charity reliefs. We submit it alongside the contract so the lower rate kicks in from day one.

Multi-home operators and group renewals

If you run several care homes under one parent, consolidating gas onto a single supplier usually unlocks volume tiering. You also get unified billing and one renewal calendar to manage. We model consolidated against keeping each home on its own renewal so the FD or owner sees the saving before committing.

Heat pump transition and gas contract length

If the home is planning to move from gas heating to a heat pump, the gas contract length matters. A 36-month fixed signed today might run past the install date, leaving you paying a standing charge on a meter you’ve turned off. We model contract length against your transition plan so you’re not stranded. Where the transition is years away, a longer contract with locked-in rates makes sense.

What we compareWhat it means for your home
Unit rate (p/kWh)The biggest cost. Compounds across 24/7 heating and hot water.
Standing charge per meterDaily fixed cost.
VAT & CCL treatment5% VAT for charity-status homes, handled cleanly at contract start.
Multi-home flexHow the contract scales across additional homes.
Biomethane optionRenewable gas for groups with net-zero commitments.
Contract length1–3 years; align with any heat pump transition plan.

How a care home gas switch works with us

1
Quick chat about the home(s)
Number of meters, charity status, current supplier, renewal date, any heat-pump transition plans.
2
Whole-of-market quote
Over 20 gas suppliers checked, including those who price 24/7 care profiles competitively.
3
Recommendation for the operator
One-page summary, headline saving, VAT and CCL treatment confirmed.
4
Switch handled end-to-end
We coordinate the transfer outside any CQC inspection period. Residents and staff never notice.
1998
Brokering UK energy since
24/7
Care heating handled
4–8 wks
Typical switch window
160+
Care sites switched

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Switch business utility suppliers

Absolutely superb

From first contact to completion in next to no time, clear, concise information with no messing around or hard sell. It was nice to be valued and not feel pushed into a deal that wasn’t right. Will definitely use again.

People in a business meeting

An easy switch

Really honest and quality advice received. An easy switch to a better and more affordable provider. Simple documentation and a quick switch over… A happy customer 🙂

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Sector

Will switching gas suppliers affect residents or care delivery?
Should we consolidate gas across all our care homes?
Does charity-status give us a VAT discount on gas?
Is biomethane right for a care home?
What if we're switching from gas to heat pumps soon?

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