Home  /  Glossary  /  What is a single-phase supply?

Business Energy Glossary

What is a single-phase supply?

A single-phase supply is the basic UK electricity supply configuration. Power is delivered through one live conductor and one neutral, at a nominal voltage of 230 V. Single-phase is the standard for domestic premises, small offices, retail units, and any commercial site with modest power requirements. The maximum capacity of a typical single-phase supply is around 23 kW (100 A at 230 V), beyond which a three-phase supply is required.

Single-phase covers the majority of UK electricity supplies by count but only a smaller share of total consumption. Most commercial sites with significant equipment, multiple appliances running simultaneously, or any three-phase equipment will need to upgrade to three-phase. Understanding the limits of single-phase is essential when planning new equipment installations or business expansion.

How single-phase works

A single-phase electricity supply delivers power through one alternating current waveform, varying at 50 Hz. The supply consists of three conductors: one live carrying the AC waveform, one neutral providing the return path, and one earth for protective grounding.

The nominal voltage between live and neutral is 230 V in the UK. The actual voltage may vary within a permitted range (+10/-6 per cent under BS EN 50160), so the supply could measure anywhere from 216 V to 253 V at any given moment.

Capacity of a single-phase supply

The capacity of a single-phase supply is determined by the rating of the cut-out fuse installed by the DNO. Standard ratings:

Cut-out fuse ratingMaximum powerTypical use
60 A~13.8 kWOlder domestic, small flats
80 A~18.4 kWLarger domestic, very small commercial
100 A~23.0 kWStandard new commercial single-phase

The maximum power assumes the supply runs at full capacity continuously, which is rare. In practice the supply can handle short-duration peaks above the nominal rating but the long-term average must stay within the cut-out fuse limit. Sustained over-current trips the fuse and disconnects the supply.

When single-phase is suitable

Single-phase is sufficient for any commercial site where:

  • Peak demand stays comfortably below 100 A (around 23 kW).
  • No equipment requires three-phase power (most lighting, sockets, small appliances are single-phase).
  • No high-power motors, large air conditioning units, or rapid EV chargers are present.
  • The site is unlikely to expand its electrical load significantly.

Typical single-phase commercial sites: small offices, retail units, salons, takeaways, small cafes, and most retail high-street businesses.

Limits of single-phase

A single-phase supply hits its limits at three points:

  • Total simultaneous load. Multiple high-power appliances running at the same time (kettles, ovens, air conditioning, dishwashers) can exceed the cut-out rating, particularly on 60 A or 80 A supplies.
  • Three-phase equipment. Large air conditioning, commercial refrigeration, lifts, industrial motors, and rapid EV chargers above 7 kW require three-phase power. They cannot be operated on single-phase.
  • Network voltage drops. Long single-phase runs can have significant voltage drop under load. Three-phase distributes the load across three conductors, reducing the drop for the same total power.

Cost of a single-phase supply

Single-phase supplies have lower fixed costs than three-phase:

  • Lower standing charge. Single-phase meters and connections cost less to install and maintain.
  • Lower meter operation fee. Single-phase MOP and DC fees are typically half of equivalent three-phase fees.
  • Lower new connection charge. Where a new supply is being installed, single-phase is significantly cheaper than three-phase.

The unit rate per kWh is generally the same on single-phase and three-phase contracts. Energy consumed costs the same per kWh; the fixed elements differ.

Upgrading to three-phase

If the site outgrows its single-phase supply, an upgrade to three-phase is required. The process:

  1. Apply to the DNO through the supplier or directly. Specify the new capacity required in kVA.
  2. Receive a quotation covering the connection work, any network reinforcement, and the new meter installation.
  3. Accept and pay. Typical lead time: 4 to 12 weeks for urban sites, longer for rural sites needing reinforcement.
  4. Civil works completed by the DNO. Internal wiring upgrade is the customer responsibility.
  5. New three-phase meter installed by the supplier-appointed MOP. Supply energised.

Cost ranges from a few thousand pounds for a simple urban upgrade to tens of thousands for rural sites requiring substantial new infrastructure. The standing charge on the new three-phase supply will be higher than the previous single-phase, reflecting the more complex connection.

a single-phase supply FAQs

What is a single-phase electricity supply?

The basic UK electricity supply with one live conductor and one neutral, delivering 230 V at the customer side. Standard for homes and small commercial premises with modest power requirements.

How much power can a single-phase supply deliver?

Up to around 23 kW (100 A at 230 V) for the standard new commercial single-phase. Older supplies with 60 A or 80 A cut-outs deliver less (around 14 to 18 kW).

When do I need to upgrade to three-phase?

When peak demand exceeds the single-phase capacity, when three-phase equipment is being installed (large air conditioning, industrial motors, rapid EV chargers above 7 kW), or when expansion is planned that will exceed single-phase limits.

How do I know if I have a single-phase or three-phase supply?

Look at the meter and the cut-out at the supply intake. A single-phase supply has one live conductor entering the meter. A three-phase supply has three. The supplier can also confirm based on the MPAN profile class.

Is a single-phase supply cheaper than three-phase?

Yes on standing charge and meter operation fees. The unit rate per kWh is generally the same. New connections and upgrades cost less for single-phase than for three-phase.

Can a single-phase supply run three-phase equipment?

No. Three-phase equipment requires three live conductors offset by 120 degrees. A single-phase supply cannot provide this. The site would need to upgrade to three-phase or use single-phase equipment instead.

What voltage is a UK single-phase supply?

230 V nominal, with a permitted range of +10/-6 per cent under BS EN 50160. The actual voltage can vary from around 216 V to 253 V at any given moment.

Can I run a small EV charger on single-phase?

Yes for chargers up to 7 kW (32 A). Larger chargers (22 kW and above) require three-phase. A 7 kW charger fits comfortably within a 100 A single-phase supply if no other significant loads are running at the same time.